Pigeon Lab ("Pigeon Lab", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Service at pigeonlab.school, you consent to the practices described in this policy.
If you sign in using Google, we receive your name and email address from Google as permitted by your Google account settings. We do not receive your Google password.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your personal information for behavioral advertising.
To generate worksheets, we send your input (topic, grade level, instructions) to OpenAI via their API. This means your worksheet prompts and content are transmitted to OpenAI's servers, which are located in the United States.
Please note:
We share your information with the following trusted service providers who assist us in operating the Service. Each provider processes your data only as necessary to perform their functions and is contractually bound to protect it:
| Provider | Purpose | Data Location |
|---|---|---|
| Supabase | Authentication, database storage (accounts, worksheets, profiles) | United States |
| OpenAI | AI content generation (worksheet prompts and output) | United States |
| Vercel | Web hosting and content delivery | United States / Global CDN |
Our service providers are located in the United States. As a result, your personal information is transferred to and processed in the United States, which may not offer the same level of privacy protection as Canada. We take steps to ensure that appropriate contractual safeguards are in place (such as standard contractual clauses) when transferring your data internationally, consistent with PIPEDA requirements.
We retain your personal information for as long as your account is active or as necessary to provide the Service. If you request account deletion, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for longer to comply with legal obligations, resolve disputes, or enforce our agreements.
Generated worksheets you have saved are retained as part of your account data. You may delete individual worksheets at any time through the Service.
Under Canada's PIPEDA, you have the following rights with respect to your personal information:
To exercise any of these rights, contact us at privacy@pigeonlab.school.
We use only strictly necessary cookies — specifically, session authentication cookies set by Supabase to keep you logged in. These cookies are essential to the functioning of the Service and cannot be disabled without affecting your ability to use the platform.
We do not use analytics cookies, advertising cookies, or any third-party tracking technologies that monitor your behavior across other websites.
The Service is designed for use by educators aged 18 and older. We do not knowingly collect personal information from children under the age of 18. The Service is not designed to be used directly by students. If you believe a child under 18 has provided us with personal information without parental consent, please contact us at privacy@pigeonlab.school so we can promptly delete such information.
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted connections (HTTPS/TLS), access controls, and secure credential storage via Supabase Auth.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.
The Service may contain links to external websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact our Privacy Officer:
We will respond to your inquiry within 30 days, as required by PIPEDA.